>> Student Accounts General Information
Refund Policy
A student or parent of an undergraduate student may request a refund when a valid credit balance exists. Please note that refunds of financial aid for a given semester cannot be issued until the funds are received and posted to the student's account, the student has completed ND Roll Call, and classes have begun for that semester.
A refund may be requested* by completing the Online Refund Request form, calling (574) 631-7113, or coming to the Office of Student Accounts.
NEW FOR 2012/2013 ACADEMIC YEAR:
Refunds to students are processed via direct deposit through IRISHPAY. In addition to requesting the refund, students should complete the DIRECT DEPOSIT option located in the menu of IRISHPAY to have funds directly deposited into the appropriate checking account. Completing this process is the most efficient way to receive a refund of a credit balance. Log into IRISHPAY by clicking here.
- Please note: The IRISHPAY direct deposit is a separate process from the direct deposit that you may have on file with the University's Payroll Office for stipends or campus employment.
- Parents requesting refunds must follow the paper check process outlined below.
Students who do not complete the DIRECT DEPOSIT process in IRISHPAY can request that the refund be provided by paper check. Students choosing to receive a paper check will be notified when the check is available for pick up in the office.
- Please note: Paper checks are processed only twice per week. Based upon the volume of requests for refunds during the first week of classes each semester, it may take up to one week to process. Picture ID is required in order to pick up a check.
*Undergraduate students: Written permission (preferably email) from the parent is required each semester if the credit balance results from a Direct PLUS Loan or a Tuition Payment Plan administered by Sallie Mae.