

As part of the Business Operations' benchmarking effort, individual departments have contributed their work to be shared. These works are described briefly and the title will provide access to the entire article via the web.
Facilities Operations - Results of their 1997 benchmarking efforts.
Risk Management & Safety - Results of their 1997 benchmarking efforts.
University Licensing - Results of their 1997 benchmarking efforts.
Benchmarking - General Outline: Food Services proposes a four-step process to guide their collection effort.