BAMG 30700: Introduction to Process Analytics
Spring 2011
Instructor: Khalil Matta
E-mail: kmatta@nd.edu
Teaching Assistant: Maria Montealegre
E-mail:
mmonteal@nd.edu
Office: 352 Mendoza College of Business
Phone: 574-631-6333
Office Hours: By
appointment
T.A. Hours: Sunday & Tuesday 6-7 pm at the BIG
– Basement Mendoza College of Business
March 21: Why Process Analytics
March 23: Introduction to Project Management
– Drawing Network Diagrams & finding critical path thru the network
March 28: Crash Costing and Risk Assessment
in Project Management
March 30: Introduction to Quality Management
& Tools & & Japanese practices
April 4: Process Control (X and R charts)
April 6: P charts and Process Capabilities
April 11: Lean Processes
April 13: MIDTERM EXAM
April 18: Process Analysis & Flowcharting
April 20: Product Mix & Bottleneck
Analysis
April 27: Inventory Management – Continuous
Review Systems
May 2: Inventory Management – Periodic Review
Systems
May 4: Supply Chain Management
May 11: FINAL EXAM
COURSE OVERVIEW
Such successful
firms as Wal-Mart, UPS, Dell and Toyota have demonstrated that operations can
be an effective competitive weapon. This
course is designed to address key operations issues in manufacturing and
service organizations that enable firms to compete in the marketplace. Students will be able to identify and
evaluate the key factors in the design of effective processes for the
production of goods and services. The
course also covers a range of tools appropriate for the analysis of
processes. Student participation will be
encouraged with the discussion of current events and the analysis of cases.
COURSE OBJECTIVES
·
To
understand the role of process analytics in the overall business strategy of
the firm.
TEXTBOOK
BAMG 30700:
Pearson Custom Business Resources Book: This textbook is only available at ND Bookstore (ISBN
0-558-26756-4) or second hand from students that took the course in first
module.
ASSIGNMENTS, EXAMS, AND GRADING
Midterm and
Final Exam: Both the
midterm and final exam will be held in class.
The final exam will not be cumulative. The exams will be closed book and closed
notes. Students may prepare a one-page
“cheat sheet.” This sheet must be 8.5 x
11 inches and handwritten with writing on one side only. No photocopying or reducing is allowed. Cheat sheets might be collected immediately
following the exam. Each student must
bring his/her own calculator and writing instruments. Sharing of these materials is
prohibited. The exam must represent the
work of each student with no outside assistance (think the honor codes). If
you are away from school due to an official university sponsored event, you
must schedule a make-up prior to the exam.
Homework: Homework assignments will be assigned
throughout the semester. Assignments are
due at the start of next class period.
Email submissions are not allowed.
Late submissions will NOT be accepted. Please
have a classmate deliver your HW to me if you cannot make the class for any
reason.
Class
Attendance and Participation: You are expected to attend all classes although I will not be
taking formal attendance. You will however be responsible for any material that
we cover in class and for making sure that I get your HW on time. However for
those that choose to participate in class, I will be look at their grades
favorably and give them the benefit of the doubt if they are on the borderline
between two letter grades.
Grading
Policy: The grading
weights are as follows:
|
Midterm
Exam |
40% |
|
Final
Exam
|
40% |
|
Homework
Assignments (Quantitative Problems) |
20% |
|
Class
Participation (Extra Credit) |
?? |
|
Total
|
100% |
ACADEMIC INTEGRITY
Any violation of academic
integrity will be investigated, and where warranted, punitive action will be taken.
Specifically, academic dishonesty includes, but is not limited to cheating,
plagiarism, fabrication of information or citations, facilitating acts of
academic dishonesty by others, unauthorized possession of examinations,
submitting work of another person, or work previously used without informing
the instructor, or tampering with the academic work of other students.
TENTATIVE COURSE OUTLINE
Note: Syllabus subject to change at the
instructor’s discretion.
|
Week |
Lecture |
Topic |
Readings |
Homework |
|
1 |
Mar. 21 |
Process Analytics &Strategy |
|
HW #1 Productivity Due Wed. Mar. 23 |
|
1 |
Mar. 23 |
Project Mgt. (PERT/CPM)Process |
Chapter 1 |
HW #2: Chapter 1 Problems 10, 18, 19 & 26
Due Mon. Mar.28 |
|
2 |
Mar. 28 |
Decision Making in Project Mgt. |
Chapter 1 |
HW #3: Chapter 1 Problems 13, 16 & 17 Due Wed Mar 30 |
|
2 |
Mar. 30 |
Quality Definition, Methods & Techniques |
Chapter 2 |
HW #4: Chapter 1 Problems 21, 22 & 25 Due Mon April 4 |
|
3 |
April 4 |
Statistical Quality Control |
Chapter
2 |
HW #5: Chapter 2 Problems 4, 16, 21
& 26 Due Wed April 6 |
|
3 |
April 6 |
Process Capability & Six Sigma |
Chapter 2 |
HW #6: Chapter 2 Problems 13, 15, 19, 28 &
29 Due Mon April 11 |
|
4 |
April 11 |
Lean Production Techniques |
Speaker Chapter 4 |
Mr. Troy Lagemann |
|
4 |
April 13 |
Mid Term Exam |
Chapters 1,2 |
|
|
5 |
April 18 |
Process Analysis & Flowcharting |
Chapter 3 |
HW #7: Chapter 3 Problems 1 & 2 & in class example
problem (warehouse – both parts) |
|
5 |
April 20 |
Constraint Management |
Chapter 3 |
HW#8: Chapter 3 Problems 3, 4, 12 &
13 Due April 27 |
|
6 |
April 27 |
Inventory Management |
Chapter 6 |
HW #9: Chapter 3 Pages 111- 112 Problems 5 & 7 Chapter 6 Page 213 Problems 3, 4 & 5 Due May 2 |
|
7 |
May 2 |
Inventory Management |
Chapter 6 |
HW #10: Chapter 6 Pages 214-215 Prob. 15, 16, 17 & 21 Due May 4 |
|
7 |
May 4 |
Supply Chain Management |
Chapter 5 |
|
|
7 |
May 6 |
Make-up final exam 10 - 12 |
Jordan Auditorium |
|
|
8 |
May 10 |
Help Session from 7-8 pm |
Room 122 Mendoza |
|
|
8 |
May 11 |
Final
Exam |
Chapters 3, 4,5,6 |
Wednesday
May 11 1:45
– 3:45 pm |