Lecture Eleven: Organizations II
Bureaucracy
Rationality
Ideal Bureaucracy
Specialization
Hierarchy of Offices
Rules and Regulations
Technical Competence
Impersonality
Formal, Written Communications
Comparing Bureaucracy to Small Groups
Informal Behavior in Bureaucracies
Limitations of Bureaucracy
Waste and Incompetence
Ritualism
Inertia
Oligarchy