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Help Desk

Have a question? Log it online in the Assyst problem tracking system!

Contact Information

Phone: 574-631-8111
Email: oithelp@nd.edu
Location: 128 DeBartolo Hall

Student Employment Opportunities with the OIT Help Desk

Are you a new student to Notre Dame or have you been here a while and find that you are always assisting your fellow classmates with their computer problems. If so, a job with the OIT Help Desk might be what you're looking for. Click <HERE> for more information.

Normal Hours

Monday - Friday: 8:00 a.m. - 5:00 p.m.
(Closed Wednesdays 12:00 p.m. - 1:30 p.m. for Staff Meetings)

We remain open on Independence Day and Labor Day holidays, when classes are in session, while most campus offices are closed.

Extended Hours (available during the academic year when classes are in session)

Phone Support Only
Sunday: 3:00 p.m. - 8:00 p.m.
Monday - Thursday: 5:00 p.m. - 10:00 p.m.

Alternate Contact Options

When the Help Desk is closed, you can still contact us through the following methods, and we’ll get back to you when we reopen:

Leave us voice mail by calling 631-8111
Send email to oithelp@nd.edu
Log an incident at https://assyst.nd.edu

In addition, we update and post reference information on the OIT web site (http://oit.nd.edu). To facilitate finding what we have posted for the item you have questions about, try the Search field in the top right corner of any OIT web page.

Useful Links

OIT Help Desk Mission

We provide prompt, courteous, and informed support to the University's computing community.

Consultants

Brandon Bauer
Clay Berkley
Matt Boersma
Gwen Hagey-Shirk
Eric McCartney
Matthew Pollard
Kyle Sagarsee

Student Staff

Nathan Bernardi
John Fyrqvist
Jose Saenz
A.J. Sporinsky
Alex Tomala
Ed Suski
Patrick Smyth
Will Cryer
Mike Matheson
Thomas Haunert

Manager

Denise Moser

Working at the Help Desk

Interested in working at the Help Desk? More information can be found HERE.

Office of Information Technologies